FAQ

ARE YOUR LEATHER BAGS REAL LEATHER?
Of course! All of ours are genuine cowhide, goat leather, and buffalo calf leather.

DO YOU DO FREE SHIPPING?
Yes, we do! (US only) Canada and international will be charged

IS THIS YOUR BRAND?
Yes, ours alone.

HOW DO I CONTACT CUSTOMER SERVICE?
If you have questions about your account, orders, or any other matter, please contact us at any time. Email us at kebosleather@gmail.com or use our live chat. We have support staff ready to assist.

WHY ARE SOME PRODUCTS CURRENTLY ON BACKORDER?
To keep up with the changes in the industry environment, we try not to overstock. Kebos Leather works with suppliers from around the world, and some products may be shipped from other countries. As our brand continues to grow and improve so will the overall logistics for all of the products in our collection. Shipping times on backorder products can range from a few extra days up to 3-4 weeks depending on supply partner logistics and availability.

CAN I CANCEL OR MODIFY MY ORDER?
To serve you better, Kebos will begin to process your order immediately after you click the PLACE ORDER button. Because orders go into processing immediately, we are unable to change or cancel an order once it is submitted.

CAN I USE UNLIMITED DISCOUNT PROMO CODES?
At this time, we only support one code per order.

HOW DO I CHECK THE STATUS OF MY ORDER?
You can check the status of your order at any time by heading over to the TRACK ORDER section found at the top of our site. You can also contact us at any time at kebosleather@gmail.com

HOW CAN I FIND OUT MORE INFORMATION ABOUT A PRODUCT?
You can learn all about the products we sell on their individual product pages. If you have any other questions or thoughts, let us know by emailing kebosleather@gmail.com or by using our live chat.

WHERE CAN I PURCHASE KEBOS PRODUCTS?
You're in the right place! We're an online store, browse our collection of fine Leather products at www.kebosleather.com where you can shop our inventory. We have both in-stock and backorder products from our suppliers. We also offer worldwide shipping to most countries.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept PayPal, Visa, Mastercard, American Express, JCB, and Discover credit cards or debit cards. Unfortunately, we cannot accept checks or money orders.

DO YOU OFFER SAMPLES OF YOUR PRODUCTS?
At this time we do not offer samples of our products. If you have a question about a particular product we'd be happy to answer it for you. Email your questions to kebosleather@gmail.com.

I HAVE A WEIRD QUESTION AND I WANT TO TALK TO A PERSON ABOUT IT.
We've got people who love that kind of thing. To ask anything and get a quick, personal reply, email us at kebosleather@gmail.com. Don't worry-we check it constantly.